Privacy Policy


Shephda Signature Mobile Wound Care Services PLLC

At Shephda Signature Mobile Wound Care Services PLLC we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.


1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information you voluntarily submit through forms, including:

  • Name

  • Email address

  • Phone number

  • Address

  • Medical details you provide in messages or appointment requests

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage data

C. Protected Health Information (PHI)

If you submit health details, this may fall under HIPAA protections. We follow HIPAA standards to protect all patient health information.


2. How We Use Your Information

We may use collected information to:

  • Schedule appointments or respond to inquiries

  • Provide wound care services

  • Send updates, confirmations, or important notices

  • Improve website performance and user experience

  • Comply with legal and regulatory obligations

  • Maintain patient records in accordance with medical standards

We never sell your information.


3. How We Protect Your Information

We implement administrative, technical, and physical safeguards to protect your data, including:

  • HIPAA-compliant storage practices

  • Secure encrypted communication

  • Limited employee access to PHI

However, no online transmission is 100% secure, and we encourage caution when submitting sensitive information online.


4. Sharing Your Information

We may share your information only in the following situations:

  • With healthcare partners or referring providers (only when necessary for treatment or coordination of care)

  • With service providers who assist in website hosting, communication tools, or data security

  • When required by law, such as for public health or safety

  • With your explicit consent

We do not share personal information with advertisers or third-party marketers.


5. Cookies and Tracking

Our website may use:

  • Cookies

  • Analytics tools

  • Tracking technologies

These help us understand website performance and improve user experience. You may disable cookies in your browser at any time.


6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion (where applicable)

  • Limit or restrict certain uses

  • Request a copy of your health information under HIPAA

To exercise your rights, contact us using the information below.


7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.


8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us immediately.


9. Changes to This Privacy Policy

We may update this policy at any time. Changes will be posted on this page with the updated date.


10. Contact Us

If you have questions or need more information about this Privacy Policy, please contact us:

📞 Phone: 281-698-3916
📠 Fax: 281-595-9795
📧 Email: info@shephdasignaturewoundcare.com
📍 Address: 1606 Mount Conness Ln, Rosharon, TX 77583, USA

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